Privacy Policy

1. Introduction

Tarot by Chris ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

• Name
• Email address
• Phone number (optional)
• Payment information (processed securely through our payment provider)

Usage Information

• Browser type and version
• IP address
• Pages visited
• Time and date of visits

3. How We Use Your Information

We use your information to:

• Provide and manage tarot reading services
• Process bookings and payments
• Send booking confirmations and reminders
• Send newsletters and promotional materials (if you've opted in)
• Improve our services and website
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Contract: To fulfill our service agreement with you
• Consent: For marketing communications
• Legitimate interests: To improve our services and prevent fraud
• Legal obligation: To comply with applicable laws

5. Data Sharing

We may share your information with:

• Payment processors (for secure payment handling)
• Email service providers (for communication purposes)
• Legal authorities (when required by law)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

8. Cookies

We use cookies to enhance your experience. For detailed information, please see our Cookie Policy.

9. Marketing Communications

You can opt out of marketing emails at any time by:

• Clicking the unsubscribe link in any marketing email
• Visiting our unsubscribe page
• Contacting us directly

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

13. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.